Frequently Asked Questions

Most of our products are 100% vegan. Our Styling Paste, Charcoal Styling Paste, and Styling Pomade contain natural beeswax. All other products are free from animal-derived ingredients.

Yes. All of our hair and scalp products are sulphate free — gentle enough for daily use without stripping your hair's natural moisture.

For strong hold and a natural matte finish — choose the Styling Paste. For medium hold with shine and all-day restyling — choose the Pomade. For a softer look on grey or salt-and-pepper hair with a matte finish — choose the Charcoal Styling Paste.

All Aces formulas are barber developed and dermatologically considered, but every skin is different. If you have a known allergy or sensitivity, please review the full ingredient list on each product page before purchasing, or email info@acesmensgrooming.com and we'll happily walk you through what's in each formula.

Every Aces product is proudly designed and manufactured in Australia using premium ingredients.

Standard shipping takes 3–5 business days. Orders over $50 qualify for free standard shipping. Order before 2pm AEST and your order is dispatched the same business day.

We currently ship to Australia only. We are working on expanding to international destinations — contact us at info@acesmensgrooming.com to be notified when international shipping becomes available.

No. The charcoal pigment is formulated to soften the appearance of grey hair without staining skin or leaving residue on your hands. It washes out easily with warm water.

Yes. Digital gift cards are available in any denomination — perfect for the man in your life. Visit our shop page or contact us to purchase one.

We accept returns within 30 days of receiving your order. Items must be unused and in original packaging. Contact us at info@acesmensgrooming.com to start a return.

Once we receive and inspect your return we'll notify you of approval. Approved refunds are processed within 10 business days to your original payment method.

Contact us at info@acesmensgrooming.com as soon as possible. Once an order has been dispatched we're unable to make changes.

Email us at info@acesmensgrooming.com or use the contact form on our website. We respond within 24 hours.